Grafana
The flagship open source dashboarding platform. Connect to over 150 data sources, build rich interactive visualisations, and share insights across your entire organisation — all from a single pane of glass.
Grafana
Grafana Labs is the creator of Grafana, the world's most popular open source analytics and observability platform — empowering teams to query, visualise, and alert on data from any source.
Data & AI
The Open Source Standard for Observability
Grafana Labs builds the tools that engineering and operations teams rely on to understand what is happening across their entire technology stack in real time. Starting with Grafana — the world's most widely deployed open source dashboarding and analytics platform — Grafana Labs has expanded into a full-stack observability suite that unifies metrics, logs, traces, and profiling data under a single, composable platform.
With more than 20 million users and thousands of enterprise deployments worldwide, Grafana Labs is the trusted observability partner for organisations ranging from cloud-native start-ups to the world's largest financial institutions, telecommunications providers, and government agencies. Aquion is proud to be the authorised distributor of Grafana Labs' enterprise portfolio across Australia and New Zealand.
The Grafana Labs Product Portfolio
Grafana Mimir
A horizontally scalable, highly available, multi-tenant time series database for long-term Prometheus metrics storage. Designed to handle billions of active time series at enterprise scale.
Grafana Loki
A cost-efficient, horizontally scalable log aggregation system inspired by Prometheus. Loki indexes metadata rather than full log content, dramatically reducing storage costs without sacrificing queryability.
Grafana Tempo
A high-volume, minimal-dependency distributed tracing backend. Tempo integrates natively with Grafana, Prometheus, and Loki to deliver seamless trace discovery without expensive indexing.
Grafana Pyroscope
Continuous profiling at scale. Pyroscope helps engineering teams identify performance bottlenecks and reduce cloud spend by providing always-on code-level profiling across any language or runtime.
Grafana k6
A developer-centric load and performance testing tool built for modern engineering workflows. k6 integrates with CI/CD pipelines and outputs results directly into Grafana dashboards for instant analysis.
Grafana OnCall
An incident management and on-call scheduling solution that integrates with existing alerting workflows. Route, escalate, and resolve alerts faster with automated notification policies and a full audit trail.
Grafana Cloud
A fully managed, composable observability platform delivered as a service. Grafana Cloud removes operational overhead while providing enterprise-grade SLAs, global data residency options, and seamless scalability.
Enterprise-Grade Observability at Any Scale
Grafana Enterprise builds on the open source foundation with the security, governance, and support capabilities that large organisations demand. Key enterprise features include role-based access control (RBAC) with fine-grained permissions, SAML and LDAP authentication, data source-level permissions, reporting and PDF export, custom branding, and audit logging.
Grafana Enterprise Stack bundles Grafana Enterprise with enterprise builds of Mimir, Loki, and Tempo, providing a single, commercially supported observability platform that organisations can deploy on-premises, in their own cloud environment, or as a hybrid model. All components are backed by Grafana Labs' enterprise support and an Australian-friendly support model through Aquion.
Grafana Labs by the Numbers
20M+
Active users worldwide
150+
Native data source integrations
3,000+
Enterprise customers globally
100+
Countries with active deployments
Key Enterprise Features
Advanced Access Control
Fine-grained role-based access control (RBAC), SAML 2.0, OAuth, and LDAP/Active Directory integration ensure the right people see only the data they are authorised to view.
Multi-Tenancy & Governance
Serve multiple business units or customers from a single Grafana deployment with isolated tenants, separate data sources, and independent permission models — all managed centrally.
Reporting & Compliance
Scheduled PDF and CSV reports, audit logging, and data retention policies help organisations meet internal governance requirements and external regulatory obligations.
Commercial Support & SLAs
Grafana Enterprise customers receive direct access to Grafana Labs engineers with guaranteed response SLAs, long-term support (LTS) releases, and prioritised bug fixes.
Who Uses Grafana Labs Solutions?
Grafana Labs solutions are deployed across virtually every industry vertical. In Australia and New Zealand, common use cases include:
Financial Services — real-time monitoring of trading platforms, payment gateways, and core banking systems with sub-second alerting on anomalous behaviour.
Telecommunications — network operations centres (NOC) using Grafana to visualise infrastructure health across thousands of nodes from a single unified view.
Government & Public Sector — on-premises and air-gapped deployments of the Grafana Enterprise Stack for sovereign data requirements.
Healthcare — application performance monitoring (APM) and infrastructure observability for patient-facing digital services that require high availability.
Retail & E-Commerce — business intelligence dashboards combining sales data, web analytics, and platform metrics to drive real-time decisions during peak trading periods.
DevOps & Platform Engineering — full-stack observability pipelines with metrics, logs, traces, and profiles correlated in a single interface, accelerating mean time to resolution (MTTR).
“Grafana has become the single pane of glass for our entire infrastructure estate. The ability to correlate metrics, logs, and traces in one platform has transformed how our teams respond to incidents — we have cut our mean time to resolution in half.”
Frequently Asked Questions
What is the difference between Grafana OSS, Grafana Enterprise, and Grafana Cloud?
Grafana OSS is the free, open source version available to everyone. Grafana Enterprise adds security, governance, and enterprise support features on top of the OSS codebase for on-premises or private cloud deployments. Grafana Cloud is a fully managed SaaS offering that includes all enterprise features plus infrastructure management handled by Grafana Labs.
Can Grafana Enterprise be deployed on-premises or in a private cloud?
Yes. Grafana Enterprise and the full Grafana Enterprise Stack are designed for on-premises, private cloud, and hybrid deployments. This makes it particularly suitable for Australian government agencies and regulated industries with data sovereignty requirements.
How does Aquion support Grafana Labs customers in Australia and New Zealand?
As the authorised distributor, Aquion provides local procurement, licensing, and commercial support for Grafana Labs products across ANZ. Aquion works with its network of IT reseller partners to ensure customers receive the right Grafana solution for their environment, with access to local expertise and Grafana Labs' global support team.
Does Grafana support data sources beyond Prometheus?
Yes. Grafana natively supports over 150 data sources including Elasticsearch, InfluxDB, MySQL, PostgreSQL, Microsoft Azure Monitor, AWS CloudWatch, Google Cloud Monitoring, Datadog, Splunk, and many more. Enterprise data source plugins extend this further for proprietary platforms.
How is Grafana Labs licensed?
Grafana Enterprise and Grafana Enterprise Stack are licensed on a subscription basis, typically priced per active user or by the volume of data ingested. Grafana Cloud is available on a usage-based model with free tier, Pro, and Enterprise plans. Contact Aquion or your preferred reseller for ANZ pricing.
Related Technology Partners
Ready to Unify Your Observability Stack?
Talk to Aquion about Grafana Labs licensing, deployment options, and enterprise support for your Australian or New Zealand organisation.