Resolve

Pillar

Industry & Vertical Solutions

Products & services

• Resolve ITSM: A comprehensive IT service management solution that streamlines IT operations. It enhances efficiency by automating workflows and improving service delivery. Competitors include ServiceNow and BMC Remedy. • Resolve Asset Management: This tool helps organizations track and manage their IT assets effectively. It reduces costs and improves asset utilization, ensuring better ROI on technology investments. Competitors include Flexera and Lansweeper. • Resolve Incident Management: A solution designed to quickly resolve IT incidents and minimize downtime. It improves user satisfaction by ensuring rapid response and resolution times. Competitors include Jira Service Management and Zendesk. • Resolve Change Management: This software facilitates the planning and execution of IT changes with minimal risk. It enhances stability and reduces disruptions in IT services. Competitors include Cherwell and Freshservice. • Resolve Knowledge Management: A platform for creating and sharing knowledge articles to empower users and support teams. It increases efficiency by reducing repetitive inquiries and improving self-service capabilities. Competitors include Confluence and SharePoint. • Resolve Automation: A tool that automates repetitive IT tasks and processes, freeing up valuable resources. It boosts productivity and allows IT teams to focus on strategic initiatives. Competitors include UiPath and Automation Anywhere. • Resolve Security Management: This software helps organizations manage and respond to security incidents effectively. It enhances security posture and compliance by providing real-time visibility and control. Competitors include Splunk and IBM QRadar.